Terms and Conditions
By ordering our eggs you agree to these terms and conditions
Ordering
We use any money you pay us to order eggs. This means that it is your responsibility to pay the right amount. (For example if the price per tray is $25, and you pay us $55 we will order two trays for you. The remaining $5 will remain as credit)
The current price per tray and next pickup date can be found here.
Eggs are ordered every fortnight around 12pm on a Monday.
It may take two or three days for your payment to register so please pay before the payment deadline.
Many customers set up an automatic payment to ensure they don't forget.
They also find them easy to cancel if they are going away for example. If you do end up paying accidentally you can always email us to ensure we keep your tray for you. We strongly encourage you to set up an automatic payment.
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Pickups
Pickup is from 2 Bronwyn Place, Torbay.
Pickups are every second Wednesday from 2 to 5 and 7 to 8pm.
Unless you let us know in advance, if you miss the pickup and fail to pickup your eggs before Saturday at 5pm we will not be able to refund you your eggs.
We will only be able to keep your tray for you if you let us know that you are not able to pickup on the Wednesday by 5pm.
We send out three reminder emails. One at 5pm on the Tuesday, one at 8am on Wednesday and one at 5pm. Please ensure that you have added this email address to your contacts so that you receive these reminders: eggspertly.notification@gmail.com.
Contacting
If you need to contact us for any reason, please do so by email: eggspertly.notification@gmail.com.
For your first purchase, you can confirm our receipt of your payment if you receive any of the reminder emails. Please wait until you should have received reminder emails before getting in touch to ensure we've received your payment.